Privacy choices & account deletion

Delete your account

1. Sign in to the account you want to delete.
2. Open Account, then Settings.
3. Choose Delete account, type DELETE, and confirm.

You may download a copy first from Account data export.

If you cannot sign in, email hello@cribgourmet.com from an address associated with the account. We will verify that you control the account before acting. Do not send a password, push token, or other secret by email.

What successful deletion removes

The signed-in deletion flow permanently removes the active CribGourmet account, linked sign-in identity, profile and contact details, saved cooks and carts, reviews, support requests, notifications, native push registrations, customer conversations and order requests, and any cook page the account owns, including its menu, photos, drops, and inbox.

Any active paid or trial subscription item managed by our sign-in and billing provider is ended before the identity is deleted. If that provider step fails, CribGourmet does not report the deletion as complete, and you can retry.

What may remain

We retain a minimized proof of accepted legal documents: document type, version, integrity hash, acceptance action, language, and time. It is detached from the account under a one-way deletion marker; the acceptance record's network fingerprint and device/browser description are cleared, and it does not retain your name, email, phone number, messages, or push token. We keep this proof only as long as reasonably needed for legal, fraud-prevention, and dispute purposes and do not currently promise a fixed deletion date for it.

If you sent messages while managing a kitchen owned by somebody else, the business conversation may remain in that kitchen's inbox, but your account link and staff display name are removed. Copies may also remain temporarily in restricted provider backups or security logs until their normal rotation, and may be preserved longer if law, a dispute, or a safety investigation requires it.

Other privacy choices

• Export your account data from Account → Settings → Download your data.
• Change email and activity-notification choices in Account Settings.
• Decline or revoke location and notification permission in your device settings.
• Clear CribGourmet browser or app storage to remove device-only carts, preferences, and nearby coordinates.
• Edit or unpublish a cook page before deletion if you only want to change what is public.

For access, correction, deletion, appeal, or other privacy requests, email hello@cribgourmet.com. See the Privacy Policy for the full data-practices notice.